PRESS RELEASE 
Spartanburg, SC 15 January 2002
On September 11th four U.S. planes, hijacked by terrorists, crashed in New York, Washington and Pennsylvania, killing more than 3,000 people in a matter of hours. Emergency response personnel around the world put forth unprecedented efforts in assisting those affected. In the aftermath of those tragic events, the CAREPlus™ crisis information system was used to gather and distribute information. As far away as Sydney, Australia, CAREPlus™ helped provide assistance and support to the families of those among the thousands killed that day.

CAREPlus™ Release 2.0 offers real-time access using a Web interface that allows organizations to share information among decision makers around the world.


PRODUCT RELEASE 
Spartanburg, SC 10 October 2001
PowerResource today announced a 1 November 2001 release date for the emergency response system CAREPlus™, the only fully functional, relational database system for managing all aspects of assistance provided to those directly affected by incidents involving injuries and/or fatalities. The CAREPlus™ system has been used primarily within the airline industry; however, the product is designed to manage volumes of detailed, time sensitive and confidential information generated in the aftermath of any type disaster.

The volume of information generated following mass casualty accidents is daunting. The task of sifting through the data is grueling. Historically, such data has been manually and redundantly captured, converted and reproduced using a variety of non-compatible tools. The net resulting data is often incorrect, contradictory, confusing, difficult to summarize and impossible to effectively disseminate.

CAREPlus™ resolves problems related to data collection, verification and distribution by combining extensive functionality with stand-alone, LAN and Web operations.

CAREPlus™ currently provides for:

• Profiling incidents and controlling emergency response efforts.
• Recording and tracking inquiries and interactions with victims and families.
• Monitoring the changing statuses, locations and requests of those affected.
• Detailing interactions and disbursements made with or on behalf of victims, families, friends and response team personnel.
• Tracking location, condition and custody of personal belongings and property.
• Managing response teams, as well as other emergency resources.
• Documenting claims and settlement information for risk management.
• Instant messaging between designated system users.
• Report summarization of all aspects of the response.
• Online accessing of client emergency response reference material.
• Sharing access to specific information for authorized response partners.

The release date for CAREPlus™ coincided with the signing of a multi-year contract between Qantas Airways and PowerResource following months of extensive development, evaluation and user acceptance testing. Qantas conducted a series of full product evaluations on all available emergency response systems prior to contracting with CAREPlus™. Only CAREPlus™ met all of Qantas' functional requirements. It is the only commercially available system designed, developed and tested by emergency response experts from throughout the world.

CAREPlus™ was introduced at the International Air Transportation Association (IATA) Emergency Response Planning and Co-ordination Conference, 7 November 2001 in Rome, Italy.